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IT Support (m/f/d)
Employment type: Full-time
Job Location: Depotstrasse 125, 8712 Niklasdorf, Austria
Work Hours: Monday – Friday, 8:00am – 4:30pm
Job Purpose:
The job purpose of an IT Support professional is to provide technical assistance and support to end users in resolving their computer hardware, software, and network issues. The primary objective is to ensure that technology systems are functioning effectively, and users can maximize their productivity with minimal disruption.
Job Responsibilities:
- Provide technical assistance and support to end users Troubleshoot and resolve hardware, software, and network issues Track and manage user requests and incidents Document procedures and maintain a knowledge base Perform routine system maintenance and updates Conduct user training and provide guidance on best practices Manage hardware and software inventory Collaborate with cross-functional teams and stakeholders Stay updated with emerging technologies and industry trends
Educational Qualification Requirements:
- Degree in Computer Science, IT, or a related field, or equivalent work experience
Skills & Professional Requirements:
- Strong understanding of computer systems, mobile devices, and other tech products
Experience Requirements:
- Prior experience in an IT support role desirable but not required
Attributes and Behaviour:
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to explain complex information in clear, simple terms to a non-IT personnel
job benefits
- Global Team with a Warm and Dynamic Atmosphere
- Work-Life Balance and Exciting Roles
- Fun Company Events
- Fresh fruit and Complimentary Coffee/Tea
- Worldwide Growth Opportunities
- Investment in Your Growth and Learning
- Long-term Employment potential in an Ambitious group
monthly salary
- As per the collective agreement of the Information & Consulting, a monthly gross salary starts at € 2.179,18. Your actual offer depends on your skills and experience.
- Please send your CV to TDE Digital GmbH, Depotstrasse 125, 8712 Niklasdorf or via email to career-eussa@tde-group.com